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Policies and Procedures

Our playgroup has a complete booklet of policies and procedures which are available in the group at all times.

Please note it is the responsibility of every parent to read and become familiar with the playgroup policies and procedures.

Each family will be provided with a Pastoral Care Pack which contains some of the more important policies and procedures including:

  • Anti-Bullying Policy
  • Arrival & Departure Policy
  • Behaviour Management Policy
  • Children with Additional/Special Needs
  • Comments & Complaints Policy
  • Equal Opportunity Policy
  • E-Safety Policy
  • Intimate Care Policy
  • Observation & Assessment Policy
  • Partnership with Parents Policy
  • Pastoral Care Policy
  • Safeguarding & Child Protection Policy (Child Protection Flow Chart)
  • Settling In Policy
  • Sick Child Policy

Child Protection

Child Protection is very important therefore should you have a query you should first speak to
The Playgroup Leader - Mrs Chairman Hughes (Mon. - Fri. 9am - 5pm) on 07708 584 046

or in her absence

The Deputy Leader - Mrs Heather Martin (Mon. - Fri. 9am - 5pm) on 07708 584 046

For any issues concerning the Leader please speak to the Committee Child Protection Person - Mrs Phyllis McGraw (Mon. - Fri. 9am - 9pm) on 07708 584046

Other important numbers are - Gateway Team (Child Protection Issues) - 028 7032 5462 or Early Years/Social Services - 028 7035 8158


In brief, some information from our other policies includes;

Settling In

We use the first month your child attends as a settling in period. Once staff have welcomed your child into playgroup the parents are free to leave. If your child is unsettled you are welcome to stay with them for as long as you feel is necessary. Staff will be on hand to offer support and encouragement to both you and your child. Each child will settle in their own time.

Comfort Toys

Small comfort toys are permitted for those children who are just beginning playgroup, these can be kept in their schoolbag or brought in to the main room, when the child is ready, the comfort toy can be gradually withdrawn and put into their bag.

Childhood Illnesses

Parents are asked to notify the playgroup staff if their child has been in contact with an infectious disease e.g. measles, chicken pox etc. Children suffering from such infectious diseases should be kept at home. Parents will be informed of any infectious diseases occurring in the playgroup. Please do not bring your child to playgroup if he/she has been vomiting or had diarrhoea until 48 hours has passed since the last episode.

Please Remember

If you require any further help or clarification please speak to the Leader, Mrs Chairman Hughes, or in her absence the Deputy Leader, Mrs Heather Martin.